"LegalZoom is not a law firm and is not a substitute for an attorney or law firm. LegalZoom cannot provide legal advice and can only provide self-help services at your specific direction."
Really? Would you hire a person to fix your plumbing if his truck said "not a plumber, cannot provide plumbing services." ? I hope not!
Some lawyers charge crazy fees and have terrible customer service. But the truth is that only a lawyer knows the law. We've passed the bar exam and endured three years of tough schooling.
I have seen far too many disasters occur through legal self-help.